My powerbook has been crashing the past few weeks. We are talking about
hard (kernel-level) system hang-ups here. For weeks, I tolerated the
inconveniences associated with system crash and rebooted my machine
every time without complaints. But when my mac crashed over 20 times
over the course of last weekend, that's when I told myself "enough is
enough."
I really like the way Apple set up their Apple Stores. A typically
Apple Store personifies the Apple culture right on the mark. Its uber
coolness and hipness appeal to both the young and the old (like me).
The staff are friendly, passionate, and knowledgeable on their products
that they sell. I have grilled the store staff with several hard
computer-related questions before and they have responded well to my
questions. But far from being satisfied because of my powerbook
problem, I brought my mac to the Apple Store
in CambridgeSide Galleria last night for a technician (or what Apple
call an Mac Genius) to look at it. As I described my problem to Mr.
Mac Genius at the store, it suddenly dawned on me that I had added a
new variable call extra RAM into system a few weeks ago. Innocently
enough, the 512MB DIMM module fits right into the powerbook and it is
even recognized by the system; however, but I was starting to suspect
that the DIMM is the cause of my problem as the problem started
surfacing after I had installed the RAM module. For this reason, I told
Mr. Mac Genius that I am going to revert my machine back to the
original factory memory configuration to test my hypothesis, thereby
possibly avoiding my powerbook from being sent back to Apple for
service. So far, my powerbook has not crashed since the reversion.
Unfortunately, we found another problem during my visit to the Apple
Store. Apparently, the base of my powerbook is slight warped and not
laying flat onto the table surface, consequently causing the powerbook
to wobble when I type. Mr. Mac Genius told me that I should send the
powerbook back to Apple for service. There is actual a good chance that
I may actually end up with a brand new powerbook as replacement for
this flaw. Hmmm... That's quite an appealing suggestion.
| 8/17/2005 11:04:56 PM (Eastern Daylight Time, UTC-04:00) |
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